Chennai Metro tackles lag and signal issues amidst a growing network
Akshara Srivastva, Bharat Sharma
Chennai, Feb 15: The Chennai Metro Rail Limited (CMRL) has been experiencing frequent lags and glitches since its inception.
“The Metro here is slow in terms of frequency and also gets delayed often. It is particularly annoying when I’m rushing to office in the morning and the network is experiencing technical issues, causing delay,” said Ravina Subramaniam, who uses the blue line every day.
On Monday, February 11, the rail services on the blue line were disrupted due to an overhead cable tripping between Saidapet and Little Mount stations.
Services came to a screeching halt, and passengers were forced to de-board and walk alongside tracks to reach the Meenambakkam station.
Siemens provides equipment for overhead and power supply, the signalling software, and the passenger information display system.
“Siemens is providing all necessary support to Chennai Metro Rail Limited to ensure that there are no interruptions and delays to the train operations,” according to a report in The Hindu.
“The glitch was temporary and was resolved soon,” said Shruthi, Assistant Public Relations Manager, CMRL.
The passengers were offered free rides on Monday and the next day to compensate for the hassle. Stations saw huge crowds as citizens thronged to avail the free services. The glitch was resolved by 1 p.m.
The network also experiences signal problems frequently, delaying office-goers and school going children.
Many have taken to social media to express their frustrations with the metro services.